*Date of last update: [1 July 2026]
This Privacy Policy sets out the rules for the processing and protection of personal data of persons using the website arcovia.pl (hereinafter: the “Website”), in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
1. Data controller
The controller of your personal data is AKRIP Sp. z o.o. (ARCOVIA brand), with its registered office at ul. Lipowa 20, 62-069 Dąbrówka, NIP 7773379040, KRS 0000922883.
Contact on data protection matters:
tel.: +48 690 533 609
e-mail: kontakt@arcovia.pl
2. What data we collect
We process the data that you provide to us voluntarily, in particular through the contact form:
– first name and surname,
– e-mail address,
– telephone number,
– content of the message (including information about the planned project, if you provide it).
We may also automatically collect technical data (IP address, browser type, date and time of the visit) for statistical purposes and to ensure security.
3. Purposes and legal bases of processing
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to an enquiry and preparing an offer | Art. 6(1)(b) (steps prior to entering into a contract) and point (a) (consent) |
| Contact by telephone/e-mail regarding the enquiry | Art. 6(1)(a) (consent) |
| Performance of a contract (if cooperation goes ahead) | Art. 6(1)(b) |
| Establishment, exercise or defence of legal claims; security of the Website | Art. 6(1)(f) (legitimate interest) |
| Marketing of our own services (if you give your consent) | Art. 6(1)(a) |
4. Data retention period
We keep data from quote enquiries for as long as necessary to provide a reply, and then for up to 12 months or until consent is withdrawn.
Data related to the performance of a contract — for the period required by law (including tax law), usually up to 5 years.
Data processed on the basis of consent — until consent is withdrawn.
5. Recipients of data
Your data may be entrusted to trusted entities that support the operation of the Website, including:
- providers of server infrastructure (hosting),
- providers of an e-mail service,
- tools for automating the handling of enquiries (processing on our own servers).
- Google Analytics, Facebook Pixel
We do not sell or disclose your data to third parties for marketing purposes.
6. Your rights
You have the right to:
- access to your data and to obtain a copy of it,
- rectification (correction) of data,
- erasure of data (the “right to be forgotten”),
- restriction of processing,
- data portability,
- object to processing,
- withdraw your consent at any time (without affecting the lawfulness of processing carried out before the withdrawal),
- lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warszawa.
To exercise the above rights, write to: kontakt@arcovia.pl.
7. Cookies
The Website may use cookie files (so-called “cookies”):
- necessary — required for the site to function properly,
- functional/analytical — helping us understand how the Website is used (if you give your consent).
You can manage cookies in your browser settings, including blocking or deleting them. Restricting cookies may affect some functions of the Website.
8. Voluntary nature of providing data
Providing data is voluntary, but it is necessary in order to respond to your enquiry and prepare an offer. Without contact details we will not be able to get in touch with you.
9. Changes to the Privacy Policy
We reserve the right to amend this Privacy Policy. The current version is always available on the Website, with the date of the last update shown.
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